Job Description

Candidates must possess strong computer skills, excellent communication abilities, and a friendly demeanor. They may also be assigned special projects by their manager. We are looking for an individual with a proactive attitude, strong organizational skills, and the ability to multitask, take initiative, and meet shifting deadlines.

The ideal candidate will be a self-starter, eager to learn new skills, and capable of working independently with minimal supervision. Fluency in both English and Spanish is required. While prior call center experience is not required, a strong background in customer service is essential. We will also consider candidates with transferable skills from previous roles.

Position Details:

• Type of Position: Full Time/Temp-to-Hire
• FLSA Status: Non- Exempt
• Salary: $33,280/$16 per hour
• Hours : 8:00am-5:00pm in-person during the training period, thereafter it will be 8:00am-5:00pm remotely with a mandatory monthly in-person training sessions.

The ideal candidate must possess the qualities below :

• Bilingual in Spanish and English is required
• Researching skills
• Proficient in Microsoft Office products
• Strong confident telephone voice
• Ability to Multitask
• Self-sufficient
• Prioritize and Re-Prioritize with a sense of urgency
• Customer service skills
• Call center experience is preferred

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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