Job Description

Medical Receptionist Opportunity

We are looking for a personable and organized Medical Receptionist to join our team in Norwalk, Connecticut. In this long-term contract position, you will play a vital role in managing front-office operations, ensuring smooth patient interactions, and maintaining an efficient flow of administrative tasks. This is an excellent opportunity for individuals with a strong attention to detail and a passion for delivering exceptional service in a healthcare environment.

Responsibilities:

• Greet patients and visitors warmly, ensuring a detail-oriented and welcoming front-office experience.
• Manage patient scheduling efficiently, coordinating appointments and handling cancellations or rescheduling.
• Facilitate patient check-in and check-out processes, including collecting necessary documentation and payments.
• Maintain and update patient records accurately, ensuring compliance with confidentiality standards.
• Handle incoming calls and inquiries, providing information and directing calls to the appropriate departments.
• Support the medical team by organizing and managing administrative tasks effectively.
• Monitor office supplies and ensure the reception area remains clean and well-organized.
• Utilize basic medical terminology to communicate effectively with patients and healthcare providers.
• Assist in coordinating insurance verifications and billing processes as needed.
• Address patient concerns promptly and escalate issues when necessary.

Requirements:

• Proven experience in a medical front-office or receptionist role.
• Knowledge of patient scheduling systems and ability to manage appointments efficiently.
• Familiarity with basic medical terminology and healthcare administrative practices.
• Strong communication and interpersonal skills to interact effectively with patients and medical staff.
• Proficiency in managing multi-line phone systems and handling inquiries professionally.
• Attention to detail and organizational abilities for maintaining accurate patient records.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• High school diploma or equivalent; additional certifications in medical administration are a plus.

Job Tags

Similar Jobs