Job Description

Job Summary:

Plans, organizes, directs, evaluates and coordinates inpatient-nursing services within a service line. Collaborates with KFHP/H and the Medical Group staff in the development and execution of strategic plans, providing quality care, and managing cost-effective services which are aligned with federal, state, and local regulations. Responsible for achieving the strategic vision for nursing in their assigned areas of accountability. Responsible for the quality of nursing care and services to patients in their assigned areas of responsibility.

Accountable for the following areas dependent upon medical center beds and services offered:

Adult Services: Med Surg, Dialysis, Clinical Dietitian, Critical Care, TCU, RT, ED if applicable. o Maternal Child Health: Labor & Delivery, Pediatrics, PICU, NICU, Maternity, and Normal Newborns (may be combined with Perioperative). Perioperative: OR, PACU, Central Sterile, Ambulatory Surgery Centers (may be combined with MCH). Maintains key Relationships with Clinical and Administrative Director peers, Chiefs of Service, other department directors reporting to Assistant Administrators for clinical and operations, regional PCS, AMGAs, community peers.

Essential Responsibilities:

• Serves as the supervisor and role model for the whole clinical team and meets regularly with staff to monitor the milieu and the care provided to individual patients. Assures that the facility is in compliance with regulations and directives of the JCAHO, DMH, DHS, and LPS Mental Health laws and with a special focus on ensuring that patient rights are protected at all times. Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care, including non-violent crisis intervention techniques and psychiatric rehabilitation principles when called on to do so.



• Collaborates with CNO and other medical center management in identifying and implementing innovative models and best practices with an emphasis on quality of care, service improvements and cost reduction. With TPMG partner, directs development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, patient focused delivery of services and cost effective utilization of necessary services. Builds trust with the nursing team through visibility. Coordinates with TPMG to provide for the seamless transition of patients across the continuum of care. Establishes partnerships with facility leadership groups. In collaboration with medical staff and facility leadership ensures a superior care experience and a safe environment with patients and staff.



• Ensures policies, practices, and procedures comply with administrative, legal and regulatory requirements of the Health Plan contract and governmental and accrediting agencies. Provides clinical and professional oversight for areas of accountability. Oversees the development of department standards as identified by regulatory agencies including policies and procedures. Develops services that achieve a high level of customer satisfaction with emphasis on customer service, highest standards of quality and innovation. Maintains a state of continuous regulatory readiness. Manages and resolves human resource, labor relations, employee and department safety and risk management issues. Enhances nursing practice and patient outcomes through the effective use of clinical practice and GRASP committees.



• Assures successful implementation of organizational strategies such as Hospital Efficiency, Work Place Safety, Supply Cost Initiative including OR Back-log, Patient satisfaction.



• Directs the budget and resource allocations for designated departments. Manages the financial performance and identifies and implements strategies to reduce costs and improve quality of care and services.



• Participates in developing the hospitals plan for the recruitment and retention of nursing resources to ensure that a sufficient number of qualified staff members are available to meet the needs of the patients. Utilizes research data to implement clinical changes and the delivery of patient care and member services. Through the hiring, retention, and development of internal staff in areas of accountability, achieves staffing ratios and optimal patient outcomes with minimal dependence on premium pay (overtime and registry/traveler staff). Mentors nursing managers in development of leadership skills, fiscally accountable staffing/scheduling practices, professional development of staff, and outcomes based practice.



• Communicates effectively as hospitals advocate to members of the community, continually seeking ways to improve and promote the public relations objective of the hospital and marketing services.



• Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Basic Qualifications:

Experience

• Minimum five (5) years of inpatient psychiatric experience.



• Minimum five (5) years of progressive management experience required.

Education

• Bachelor of Science in Nursing, Social work or other health related field.

License, Certification, Registration

• National Provider Identifier required at hire
  

Additional Requirements:

• Current knowledge of mental health law and of the Joint Commission Standards of inpatient psychiatric treatment is required.
• Skill in supervision of professional and paraprofessional staff, including making assignments and assisting with counseling and evaluations is crucial.
• Knowledge of state and local regulations and APA standards as they relate to client treatment, patient rights and client/patient confidentiality, and other ethical issues.
• Excellent interpersonal communication skills.
• Demonstrated ability to lead and manage through influence and change.
• Demonstrated knowledge of federal and state laws and regulations such as: Knox-Keene Act, Federal HMO Act, Nurse Practice Act, The Joint Commission, and all applicable Medicare and Medi-Cal regulations.
• Must be able to work in a Labor/Management Partnership environment.
• Demonstrated ability to achieve results in a union environment.
• Proven ability to deliver results for meeting organizational objectives.
• Proven ability to work effectively with Labor.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• PhD/Psy.D in Psychology from an accredited university or professional school strongly preferred.
• Based upon extent of qualifications, a Masters degree with LCSW certification may be considered.

PrimaryLocation : California,Santa Clara,Santa Clara Behavioral Health Center
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:00 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-NCAL-09|NUE|Non Union Employee
Job Level : Director/Senior Director
Job Category : Behavioral Health, Social Services & Spiritual Care
Department : Santa Clara Behavioral Health - Hosp Admin-Patient Care Svcs - 0208
Travel : No
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Job Tags

Hourly pay, Full time, Contract work, Local area, Shift work,

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