Job Description

Training Specialist

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Job Summary:

The Training Specialist develops content that creates a dynamic and engaging learning experience that supports the needs of the business. This position works with subject matter experts to understand needs and identify appropriate training method options. The Training Specialist will support the creation of classroom and blended curriculums in a high-volume training department. This position will report to the Training Supervisor.

Job Responsibilities:

• Facilitates curriculum to various levels of employees in both classroom and online setting using various forms of media.
• Supports all instructor-led training for new and current employees and leaders.
• Provides training to new employees on systems, policies, and procedures of the department or retrains existing employees on new information or procedures to ensure they remain successful.
• Facilitates learning programs, meetings, and events to transfer knowledge and prepare leaders within the organization.
• Designs and develops learning content that includes the use of media and technology to enhance participant experience and transfer of knowledge and skills.
• Maintains instructor-led course materials. Ensures materials are properly stored and versioned on appropriate communities.
• Ability to maintain and build strong relationships with the leadership to supply feedback and direction.
• Performs administrative duties on the Learning Management System, including, but not limited to: scheduling and tracking of instructor-led training, creating materials and videos, managing users, assigning training, reporting, and testing new content.

Job Qualifications:

• Bachelor's Degree in Business Administration, Educational Technology, Education or combination of comparable work experience.
• Experience working with the development and implementation of learning and performance support in a corporate environment preferred.
• Experience in facilitation and classroom management.
• Understanding of adult learning theories and how to apply.
• Strong written and oral communication skills.
• Ability to work in a fast-paced environment with frequent changes.
• Self-starter, able to effectively prioritize activities with little direction.
• Embraces change, has passion and strong work ethic and a can-do attitude, can foster teamwork, and displays honesty and integrity in all situations.
• Must possess a motivating personality by being the face of WWT to new and existing employees.
• High proficiency with Microsoft Office suite of products, especially PowerPoint.

Knowledge, Skills, and Abilities

• This role includes assignment of work for specific WWT customers.
• Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT's requirements.
• Ability to meet these requirements may be necessary for continued employment, depending on needs of the department.

Physical Demands

• Sitting: Frequently
• Standing: Constantly
• Walking: Frequently
• Stooping, kneeling, crouching: Frequently
• Reaching 30" to 72": Constantly
• Eye/hand coordination: Constantly
• Lifting (up to 50lbs): Frequently
• Lifting Overhead: Occasionally
• Carrying: Frequently
• Twisting/Turning: Frequently
• Fine Motor Coordination (keying, labeling): Occasionally
• Fine Motor Coordination (pinch, tool use, stripping wire): Frequently
• Fine Motor Coordination (pick & place small parts): Constantly
• Gripping/Grasping: Frequently
• Climb (more than 2 steps): Occasionally

Working Environment

• Work near moving machinery: Constant
• Fumes or airborne particles: Frequent
• Toxic or caustic chemicals: Frequent
• Risk of electrical shock: Frequent
• Extremes: heat (non-weather): Occasional

Compensation/ Benefits

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $41,600 to $52,000 per year. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer

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